Xfinity box stuck on voice guidance

Prepare for your upcoming move online and stay connected to fast WiFi, TV, and more. Schedule a move. Get help in person. Find an Xfinity store or service center near you. Locate a store. Resolve Xfinity issues without needing a phone call. Pay your bill, get support, or connect with an agent with Xfinity Assistant.

Use the Xfinity button or the up/down arrows to highlight the Settings menu gear icon on the right-hand side. Press OK. In Settings, use the arrows keys to highlight Accessibility. Press OK. 0. 0. We updated our box and remote. Now whenever we go to the guide, the voice prompt starts reading the guide. We want to turn that feature off.Jun 22, 2023 · Voice Guidance loop. Trying to set up replacement box but Do you want to keep Voice guidance message keeps looping. Even after multiple resets and speaking to a rep and having the remote swapped. Issue with replacing box going on 2nd week. Finally a Ticket was created but still no resolution after several days. intermittent phone issue, no sound. My house phone uses the Xfinity platform, instead of a landline. We have an intermittent problem of placing a call and not being able to hear the person we called after they answer the phone. The problem is more frequent in the evening. I'll make a call, and the person I call can hear me, but I cannot hear ...Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. But unfortunately you usually will be stuck back in the “Welcome. Bienvenido. Bienvenue” loop.With Xfinity Flex, you’ll be able to stream more than 10,000 free movies and shows, access your favorite apps like Netflix, Disney+, Prime Video and Hulu, and rent or purchase top movies and shows. The award-winning Xfinity Voice Remote makes it’s easier than ever to search across your apps, all in one place.Restart from My Account Online. Log in to My Account. Scroll down and click on Manage TV. This option is also available on the Services tab. You can also select the specific set-top box to reboot from the Devices tab. Click the Troubleshoot button. Solutions to common issues will be displayed. Click on Continue.Restore the Default Audio Language. Press the xfinity button on your remote. Highlight Settings (the gear icon) and press OK on your remote. You can get to Audio Language (SAP) Reset from Device Settings > Audio, Language, or Accessibility Settings. Highlight one of them and press OK on your remote. Go down to Audio Language (SAP) Reset.

Voice Command Tips. To change the channel using your Voice Remote, press the Voice ( Microphone) button, which activates Voice Control, and say something similar to the following voice commands: "ESPN". "Watch Disney Junior". "832". "Watch channel 810". "Turn on Discovery Channel". Voice commands can also be used to search for TV shows …Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart. Restart Using the Power Cord. If your TV Box does not have a Power button (includes XG1v4 DVR TV Boxes and Xi5/Xi6 Wireless TV Boxes): Unplug the TV Box for 10 seconds. Plug the TV Box back in. Restart From Device SettingsMay 20, 2020 · I powered off and on again. 2. When powering off the Flex box, I also unplugged the HDMI cable. After doing these things, I powered the Flex back on, while the Flex was showing the initial Welcome screen, take a battery out of the remote and put it right back, press Voice button numerous times, and I finally got to the next setup menu. Use the Xfinity button or the up/down arrows to highlight the Settings menu gear icon on the right-hand side. Press OK. In Settings, use the arrows keys to highlight Accessibility. Press OK. 0. 0. We updated our box and remote. Now whenever we go to the guide, the voice prompt starts reading the guide. We want to turn that feature off.7. Replace the Cable TV Box at the Local Comcast Store. Sometimes cable TV box has a damaged HDMI port or a faulty one due to some power outages. Please take it to your local Comcast store for a same-day replacement. Usually, you don’t need to make a prior booking. 8. Let Comcast Run Diagnostics. Call Comcast and ask them to run TV ...Click "B" to open X1's help menu. With the help menu open, click "B" once again to access the Voice Guidance shortcut. Arrow right then press "OK" on your remote to toggle on X1's talking guide. (Tip: This is also the fasted way to disable Voice Guidance) Voice Guidance is now activated. Sighted users will observe an on-screen notification.Standing within 10 feet of your Flex streaming TV Box, remove the plastic pull tab from the back of your remote and wait for the blue lights to flash three times. Tap Ready to Activate, then follow the steps on your TV to complete the process. See Step 6 of the Activation Process above for specific instructions.

Community Specialist • 10 days ago U/anaday1111 Thanks for reaching out, are you activating via the box or the app? anaday1111 • 9 days ago Sorry for the late reply. I was …Oct 19, 2020 · X1 Box in continuous restart loop. The light is flashing blue. I did the whole chat with a tech thing yesterday, only to have them tell me to power the receiver down wait for a restart blah blah. Still doesn't work. It's been in that loop for 24 hours, so I unplugged it all together. The reciever check thing in the app doesn't work since the ... Change Voice Guidance Speech Rate. Turn on Voice Guidance. Press the B key - the square shaped key above the number 2 on your Xfinity remote - to get to the Accessibility Settings screen. In Accessibility Settings, press the down arrow key until you hear "Voice Guidance Options" and then press OK. You'll hear "Voice Guidance Speech Rate ...The remote and the Xfinity box don’t often interact adequately, resulting in unresponsive buttons, loss of voice control, and other issues. Resetting the Xfinity box is a simple solution to this problem and could be a reason why your Xfinity voice remote isn’t working. To reset your Xfinity box: For 5-10 seconds, press and hold the reset ...What To Know When Updating Your Xfinity X1 TV Box. You can view our OTT Streaming Partner apps (such as Disney+ or Netflix) on most of our Xfinity X1 TV Boxes. If an X1 TV Box doesn't support an app, you'll be told how to order an updated one when you open the OTT app on X1. Learn more about exchanging your Xfinity X1 TV Box to watch OTT apps.

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A simple, quick way to turn off the annoying guidance voice or audio description with your Comcast remote on your DVR box. A simple, quick way to turn off the annoying guidance voice or audio ...Jun 17, 2015 · Matt Elliott/CNET. Next, back out of the Device Settings area and choose Preferences. Here, you'll find two sections: General and Notifications. In the General section, go to Auto-Tune to HD ...Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.2023. 1. 20. ... However, your Xfinity cable box is not immune to breakdowns. This could stop working unexpectedly, leaving you stuck. A quick look through your ...If you have an X1 DVR press the Xfinity button on the remote to bring up the actions menu. Select the options icon (looks like a gear) and press the OK ...

Jul 4, 2020 · Called Comcast to activate the new box, since it wasn't added to my account when I picked it up. They sent a signal, I saw the greeting screen, and when I tried to select the language, nada. Then a gray box popped up saying the remote was paired with another box. On the phone with several agents, each had me press A + D, then punch in 981 to ...Send a message to another Xfinity Voice voicemail box. 4: Change the personal options. 5: Restart the session. (This signs you out of the voicemail box. The session returns to the point where you have just called the voicemail access number.) 6: Review messages marked for deletion. (This option is useful to restore mistakenly deleted messages.)intermittent phone issue, no sound. My house phone uses the Xfinity platform, instead of a landline. We have an intermittent problem of placing a call and not being able to hear the person we called after they answer the phone. The problem is more frequent in the evening. I'll make a call, and the person I call can hear me, but I cannot hear ...Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (5.9K) Relevance. U. I am having the same issues with a new Samsung Smart TV I purchased in January of this year. The Xfinity box cuts off and on periodically during the day and will not cut back on unless I unplug and replug it. It takes a while ...Yes! The large-button remote is compatible with all Comcast platforms, including X1. Large-button remotes can be ordered via the Accessibility Support Center for Customers with Disabilities. Is voice guidance available for any online or mobile Xfinity TV services? Voice guidance is only available on the X1 TV Box at this time. Jul 7, 2021 · Use the Xfinity button or the up/down arrows to highlight the Settings menu gear icon on the right-hand side. Press OK. In Settings, use the arrows keys to highlight Accessibility. Press OK. 0. 0. We updated our box and remote. Now whenever we go to the guide, the voice prompt starts reading the guide. We want to turn that feature off. Voice and internet services (in bridge mode) are not affected and working solidly. Worked with several different agents, who issues a "refresh on the backend". I have powered all equipment on and off. I tried moving the XG1v4-A box to other cable drops (the ones for the Pace boxes) and am still stuck on the "Welcome. Bienvenido. Bienvenue." screen.Xfinity by Comcast outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is …1. Remove the battery pull tab from the remote. control battery compartment and make sure. your TV, AVR and set-top box are powered. on. 2. Refer to the "Setup Codes for TVs" and "Set-. up Codes for AVRs" sections on the back of. …How to turn off Comcast voice guidance on Comcast X1 one box. Disable Comcast voice guidance in 20 seconds.Step 1. Press the A button 2 times (triangular sha...

Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (5.9K) Relevance. U. I am having the same issues with a new Samsung Smart TV I purchased in January of this year. The Xfinity box cuts off and on periodically during the day and will not cut back on unless I unplug and replug it. It takes a while ...

Oct 12, 2023 · We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.Choose Audio Mode. To access Device Settings : Press the xfinity button on your remote. Highlight Settings (the gear icon) and press OK on your remote. Highlight Device Settings and press OK on your remote. Use the down arrow on your remote to highlight Audio and press OK. HDMI Audio Output (Stereo or Auto Detect) Hi this is Meet Brandon. In this video I show you How to Turn Off Voice Guidance on Xfinity Flex in 15 seconds!Reset Xfinity Box. Finally, if the above methods have not worked out for you, then it is very likely that the problem is caused by your Xfinity box. In such a scenario, you will have to reset the Xfinity box to resolve the issue. In order to reset your Xfinity box, you can simply press and hold down the Reset button on the box for about 5 seconds.... voice commands if you've got an X1 Voice Remote. This app is included with your Xfinity X1 service. ... guide or use on demand, but being able to turn the volume ...Xfinity Flex is a 4K-capable streaming box that allows you to search your entire entertainment library with the award-winning Voice Remote without switching inputs. You can control your Xfinity xFi service to know what devices are online and pause WiFi access during family time. Plus, you can access 24/7 customer service if you ever need it.Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command. If you’re using an XRA Large Button Voice Remote, you can press and …The talking guide for Xfinity X1 is a Voice Guidance feature that allows customers with visual disabilities the freedom to independently explore thousands of TV shows and movies. It "speaks" what's on the screen and includes details such as program descriptions to help you decide what to watch. Voice Guidance is available for the Main Menu ... Hi this is Meet Brandon. In this video I show you How to Turn Off the Annoying Voice Guidance on Xfinity Flex in a few easy steps! Trust me you will thank me...intermittent phone issue, no sound. My house phone uses the Xfinity platform, instead of a landline. We have an intermittent problem of placing a call and not being able to hear the person we called after they answer the phone. The problem is more frequent in the evening. I'll make a call, and the person I call can hear me, but I cannot hear ...

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For new customers, activation is particularly important for orders that include Xfinity Voice, since waiting too long may result in loss of dial tone or loss of the phone number. Activate all your equipment promptly for best results. Xfinity TV. Check that your TV and TV Box are plugged in and turned on. Remember to place batteries in your remote.On the remote, press the Guide button twice to access the Select Your Guide View window. Here you can filter your guide by your preferred set of channels. Use the arrow buttons on the remote to select your guide view and press OK. Choose from: Favorites (shows channels you have added to your favorites list) Use the arrow buttons to select a ...About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright ... 24.6K Messages. 3 years ago. @azbmiller wrote: Mine is also stuck on the Welcome Screen. Also doesn't appear to recognize the Voice Remote. I've tried A&D to unpair and various other pair options. Stuck on pop-up about unpairing remote but no way to get to the OK button. This box is unlike the others in my house.Voice Command Tips. To change the channel using your Voice Remote, press the Voice ( Microphone) button, which activates Voice Control, and say something similar to the following voice commands: "ESPN". "Watch Disney Junior". "832". "Watch channel 810". "Turn on Discovery Channel". Voice commands can also be used to search for TV …Standing within 10 feet of your Flex streaming TV Box, remove the plastic pull tab from the back of your remote and wait for the blue lights to flash three times. Tap Ready to Activate, then follow the steps on your TV to complete the process. See Step 6 of the Activation Process above for specific instructions.I am having this same issue. Stuck and then I exited. Voice not working on any of my new remotes. I manually connected to control volume and power. Previous voice remote and old box worked great. All XR15, but v2s are the ones not working.Oct 7, 2022 · Thank you for reaching out about the Voice Guidance being stuck on. I must say that would drive me a bit crazy. We are glad to help and get that shut off. Thank you for listing all of the ways you have already attempted to shut this off. I have 1 more try and if that doesn't work we will take a look at your account. Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart. Restart Using the Power Cord. If your TV Box does not have a Power button (includes XG1v4 DVR TV Boxes and Xi5/Xi6 Wireless TV Boxes): Unplug the TV Box for 10 seconds. Plug the TV Box back in. Restart From Device Settings ….

On your touchscreen, tap the gear icon at the top right hand corner of the home screen to open the Settings menu. Tap Accessibility. Enter your master keypad code. Tap the toggle next to Voice Guidance to turn Voice Guidance on. If you tap the Voice Guidance Shortcut checkbox, you will be able to turn Voice Guidance on and off by pressing the ...Turn Audio Description On From the Accessibility Settings Menu. Press the xfinity button on the remote control from any screen to bring up the X1 main menu.The xfinity button is rectangular and is located above the up arrow key.; Use the xfinity button or the up/down arrow buttons to go to the Settings menu, pictured as a gear icon on the …... voice commands if you've got an X1 Voice Remote. This app is included with your Xfinity X1 service. ... guide or use on demand, but being able to turn the volume ...Comcast Center is a walk-in customer service center that provides customers with support and assistance for their Comcast products and services. Whether you’re having trouble with your internet connection, cable box, or any other issue, the...Welcome to Xfinity On Campus. Enjoy all your favorite channels included with your on-campus housing. Get TV on your terms, from premium shows to nonstop live sports. All from Xfinity. Live Off-Campus?Apparently you can stream all your channels via the Xfinity Roku or FireStick app while you wait for a tech if this doesn’t fix the issue. TV box reset procedure: Using the remote, Hold Pwr button 3 secs. Press OK (center button) Press right arrow, down arrow, then power. Then unplug/replug the box if stuck loading after reboot. Accessibility Settings lets you to turn on video description, voice guidance, enhanced text readability, manage Closed Captioning services and reset your secondary audio track to the default language (also available in Language and Audio settings). Comcast Labs (X1 only) lets you to test features currently under development for your X1 TV Box.Browse Xfinity On Demand: "HBO On Demand." "Find documentaries on Starz." "Free movies for kids." "Show me movies about vampires." Accessibility features for customers with disabilities: Accessibility Home Screen "Accessibility." Set Your Accessibility Preferences: "Accessibility Settings." "Turn on Closed Captioning." "Turn on Voice Guidance."Voice guidance provides our customers who are blind or have low vision or a visual disability the freedom to independently explore thousands of TV shows and movies on X1. The feature "speaks" what's on the screen and includes details such as program descriptions to help you decide what to watch. Voice Control can be used to control your On ... Xfinity box stuck on voice guidance, I was following the prompts from the box and get stuck at the voice guidance prompt. I used Xfinity chat assistant and they sent signals to my box but that also didn't help. I planned on sending it back. If you can help, that would be great. I opened the app and it told me to download a new app. I didn't see anything that allows me to activate ..., Nov 22, 2022 · To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Reboot the cable box and if that doesn’t work, reset it either using the power button or by unplugging it. Restarting the gateway could also fix the issue. If you have a Flex device, connect it using the WPS button., The talking guide for Xfinity X1 is a Voice Guidance feature that allows customers with visual disabilities the freedom to independently explore thousands of TV shows and movies. It "speaks" what's on the screen and includes details such as program descriptions to help you decide what to watch. Voice Guidance is available for the Main Menu ... , 2 years ago. Hello @yeags. You can be able to turn on or off the Voice Guidance by pressing the Mic on your Xfinity Remote and saying, "Voice Guidance Off/On". Here is also a great link that talks all about this feature. If you are still needing help please submit a new post and we will be glad to investigate deeper with you., Click "A" to open X1's help menu. With the help menu open, click "A" once again to access the Voice Guidance shortcut. Arrow right then press "OK" on your remote to toggle on X1's talking guide. (Tip: This is also the fasted way to disable Voice Guidance) Voice Guidance is now activated. Sighted users will observe an on-screen notification., How to record a program Highlight a program on the Guide screen. Select the Record button on the remote control or select the Record option on the program’s info panel. Select Just this episode or All episodes, and the recording will be set. View and Download Comcast Xfinity X1 quick reference tips online. network TV box. xfinity X1 set-top ..., Issue 1: Xfinity Flex Not Turning On. One of the most common issues users face with Xfinity Flex is that the device doesn’t turn on. Although it may sound disheartening, the problem is nothing but hidden in your HDMI cable or remote. Follow these simple steps to get your Xfinity Flex up and running: Check whether you are using the …, The easiest way to turn Voice Guidance on or off is to use voice control. Ensure that the volume is raised on your TV. Press and hold the voice control button on your Voice …, Jul 4, 2020 · Called Comcast to activate the new box, since it wasn't added to my account when I picked it up. They sent a signal, I saw the greeting screen, and when I tried to select the language, nada. Then a gray box popped up saying the remote was paired with another box. On the phone with several agents, each had me press A + D, then punch in 981 to ..., Mar 30, 2022 · If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it’s plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the ..., If the TV Box video output is connected to a home theater unit, verify that the home theater unit is powered on and set to the appropriate input source. Ensure the TV Box video output is connected to a TV through an HDMI or component cable connection. Turn the TV power off. Turn the TV Box power off. , Xfinity Flex is a 4K-capable streaming box that allows you to search your entire entertainment library with the award-winning Voice Remote without switching inputs. You can control your Xfinity xFi service to know what devices are online and pause WiFi access during family time. Plus, you can access 24/7 customer service if you ever need it. , If Netflix freezes or gets stuck loading but the rest of your device is working, you can often fix the problem with these basic troubleshooting steps. This usually happens when data stored on your device needs to be refreshed, or when a network issue stops Netflix from loading. Note: If your device isn't working or responding at all, see these ..., Solution. 07-14-2022 11:57 AM in. Since that did not help I would recommend making sure that all devices are up-to-date on their software. After that, I would recommend reaching out to Xfinity support as there may be an issue with their box. I identified the TV box with my local Comcast provider in Source, and the Samsung remote is paired with ..., The easiest way to turn Voice Guidance on or off is to use voice control. Ensure that the volume is raised on your TV. Press and hold the voice control button on your Voice Remote and say "accessibility" to reach the Accessibility Settings menu., Jul 17, 2019 · With Xfinity Flex, you’ll be able to stream more than 10,000 free movies and shows, access your favorite apps like Netflix, Disney+, Prime Video and Hulu, and rent or purchase top movies and shows. The award-winning Xfinity Voice Remote makes it’s easier than ever to search across your apps, all in one place. , Let's get that off of there. Have you tried restarting the cable box to clear that or tried saying "Accessibility" to the remote to get the settings for it to pull up? This link shows additional options on how to access the Voice Guidance Setting and has a …, To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Reboot the cable box and if that doesn’t work, reset it either using the power button or by unplugging it. Restarting the gateway could also fix the issue. If you have a Flex device, connect it using the WPS button., In this video tutorial I show you how to restart the Xfinity Flex Box. Restarting the Xfinity Flex box may help resolve various issues you are having with th..., Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the …, Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ..., Press and hold the Setup button on your remote. Wait for the status LED light to turn green. Key in the remote code. Refer to the remote manual. Wait for the status LED light to blink green twice. If it blinks red, it means the code you entered is wrong. Make sure you’re entering the right remote code., Hello @user_1ecaf4 thank you for creating a public post for assistance! I am terribly sorry to hear that you are getting this message on your TV. To get this removed, please try saying "Accessibility" into the Voice Remote to pull up the settings and disable voice guidance., Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the xfinity button on your remote and selecting ..., This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box)., Hi this is Meet Brandon. In this video I show you How to Turn Off the Annoying Voice Guidance on Xfinity Flex in a few easy steps! Trust me you will thank me..., We've made it simple for visually impaired users to enable voice guidance by assigning it to the "B" hot button on the X1 remote. Click "B" to open X1's help menu. With the help menu open, click "B" once again to access the …, Official Employee. •. 973 Messages. Welcome to our community forum, @user_08ca1b! You've reached the perfect place to get help with any questions or concerns you have about your Xfinity service. Voice guidance is a life saver for some customers but it can definitely be a nuisance when you don't need it!, The talking guide for Xfinity X1 is a Voice Guidance feature that allows customers with visual disabilities the freedom to independently explore thousands of TV shows and movies. It "speaks" what's on the screen and includes details such as program descriptions to help you decide what to watch. Note: The talking guide is available in both ..., Apr 14, 2020 · 24.6K Messages. 3 years ago. @azbmiller wrote: Mine is also stuck on the Welcome Screen. Also doesn't appear to recognize the Voice Remote. I've tried A&D to unpair and various other pair options. Stuck on pop-up about unpairing remote but no way to get to the OK button. This box is unlike the others in my house. , Use the Xfinity button or the up/down arrows to highlight the Settings menu gear icon on the right-hand side. Press OK. In Settings, use the arrows keys to highlight Accessibility. Press OK. 0. 0. We updated our box and remote. Now whenever we go to the guide, the voice prompt starts reading the guide. We want to turn that feature off., If your Xfinity box says boot. Try Resetting the Xfinity Box. It is another viable and fairly typical solution to this problem. Long-press the power button for nearly 10 seconds to reset the box. Press the box repeatedly until the screen flashes. The Booting notification will appear on the box once more., Oct 12, 2023 · We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.